José Balza is responsible for providing oversight of the operational and delivery components of CEA CAPA internships globally, with a focus on constant process improvements and optimizations. He plays a vital role in continuously improving the quality of the student experience, as well as identifying gaps and efficiencies in each component of the CEA CAPA internship program experience: application process, career coaching and placement process, internship delivery, and assessment and reporting. José has a BA in Communication from Arturo Michelena University in his home country Venezuela and is a TEFL certified instructor from the Hunter College of the City University of New York. Before joining CEA CAPA, José held different manager and coordinator positions in the Communications and Live Theater industries. José has worked in education for 10+ years, as Adjunct Professor for Broadcast Production & Operations at his alma mater, and as an EFL teacher for varying institutions. For 4 years, he lived in Argentina and was part of the in-country CEA CAPA Buenos Aires team, where he developed a substantial network of internship partners, coached students through their study & internship abroad journey, and coordinated experiential learning activities integral to the academic curricula of the Study Center. He also supported course development initiatives and program operations. José is an avid concertgoer and coffee drinker; he enjoys traveling and connecting with people from different backgrounds.